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HR's Role

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Lesson:

HR's Role

Course: Performance Management: Development & Deployment
Module: Effective Feedback
Lesson Type: Video
Lesson Duration: 1:11

Lesson Content

Throughout this section, I've mentioned your role as the HR professional in supporting management to give effective feedback. Let's recap and review a couple more recommendations.

Get out your coaching hat! You may need to help your managers step up their 'game'. As we discussed before, hold weekly or monthly "coaching" sessions with your leaders. Walking through and reviewing different scenarios can truly help improve your managers feedback skills. This'll be especially important for annual and bi-annual reviews.

Develop a recognition program. There are a number of systems out there that you can implement at your organization. Remember it must be fair and you must establish criteria for eligibility.

Provide your managers with a document outlining the steps on how to give effective feedback. Whether in an email or on a handout, make sure your managers have the process readily available.

Implement a system that will capture feedback. I'll talk more about this in the another section.

Instructor:

Christina Danforth

Christina A. Danforth, SHRM-SCP & SPHR, launched HR Jetpack in 2016 to support the development and professional growth of her fellow HR colleagues. She started her HR career in 2002....

Christina's Full Bio

Module 1 0/5

Setting The Foundation

Welcome and Course Overview

What is Performance Management?

Where does Performance Management fit into the Employment Cycle?

Formal types of Performance Management Systems

HR's Role Overview

Module 2 0/5

Goal Management

Introduction

Goals defined

Development and revision of goals

HR's Role

Do's and Don'ts

Module 3 0/7

Effective Feedback

Introduction

Effective Feedback Defined

Types of Feedback: Development: Coaching & Mentoring; Recognition; Constructive

How to give effective feedback

Coaching employees on receiving feedback

HR's Role

Do's and Don'ts

Module 4 0/6

Formal Performance Review

Introduction

Annual Performance Review vs. Performance Management

What could go wrong?

Link to the Rewards Phase

HR's Role

Do's and Don'ts

Module 5 0/4

Human Resource Information System Review

Introduction

Major HRIS providers with Performance Management Offering

Important features

HR's Role

Module 6 0/4

Conclusion

Trends

Social Performance Management Systems

Course wrap up

Quiz

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