What if we treated our employees like guests? What if supervising was more like hosting? The field of hospitality can teach us a great deal about how to create an environment that makes others feel welcomed, appreciated and empowered. It requires conscious intention, energy and just plain old common sense.

Through her 15+ years as a manager, coach, and as 4+ years of research for her doctoral dissertation, “The Psychology of Hospitality: Creating Welcoming and Inclusive Environments”, Dr. Zackin has designed a creative and contemporary session to activate and apply the ancient tradition of hospitality to more effectively engage your employees.

Learn how considering the employer-employee relationship as that of host and guest can help you develop a more engaged workplace.

SHRM:
HR Jetpack is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1.0 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.

HRCI:
This activity, has been approved for 1.0 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
The use of the HRCI seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.