How HR Can Establish & Influence a Culture Of Hospitality

What if we treated our employees like guests? What if supervising was more like hosting? The field of hospitality can teach us a great deal about how to create an environment that makes others feel welcomed, appreciated and empowered. It requires conscious intention, energy and just plain old common sense.

Through her 15+ years as a manager, coach, and as 4+ years of research for her doctoral dissertation, “The Psychology of Hospitality: Creating Welcoming and Inclusive Environments”, Dr. Zackin has designed a creative and contemporary session to activate and apply the ancient tradition of hospitality to more effectively engage your employees.

Learn how considering the employer-employee relationship as that of host and guest can help you develop a more engaged workplace.