Behavioral and Situational Interviewing
- Format: Self-Paced
- Course Duration: 1 hrs 8 mins
- SHRM Professional Development Credits: 1
- HRCI General Recertification Credits: 1.25
- Certificate of Completion
The US Department of Labor estimates it costs on average 1/3rd of a new hire's annual salary to replace them, and those costs increase the higher the position is in the organization. It is clear with a bad hire you lose time, money and more. You must consider the impact on productivity, customer dissatisfaction, lost sales and reduced quality.
It is more important than ever to have strong hiring procedures. Your process must include the right tools for properly evaluating candidates and identifying the right person for the job. Instructor Stephanie Legatos and myself, Christina Danforth, review the advantages of using both Behavioral and Situational Interviewing. During the course, Stephanie will show you the advantages of using behavioral interviewing to more accurately assess a candidate's fit for the position and how to do it. Christina will focus on how to conduct situational interviews which are very similar to behavioral ones but can provide additional insight.
A consistent organizational interviewing strategy saves time and money. Learn how behavioral and situational interviewing can help you build the best team for your organization.
Stephanie Legatos holds an interdisciplinary masters degree in Human Resources and Counseling Psychology. She facilitates workshops on Resilience and Stress Management, Managing Personal Change, Customer Service, Conflict Management, and Train-the-Trainer....Stephanie's Full Bio
Christina A. Danforth, SHRM-SCP & SPHR, launched HR Jetpack in 2016 to support the development and professional growth of her fellow HR colleagues. She started her HR career in 2002....Christina's Full Bio
Module 1 0/5
Setting the Foundation
Module 2 0/6
Behavioral Interviewing Overview
Module 3 0/4
Situational Interviews Overview
Module 4 0/2
Module 5 0/4
Best Interview Practices
Module 6 0/3