Course:
Emotional Intelligence: What is it and Why Does it Matter
- Format: Self-Paced
- Course Duration: 1 hrs 0 mins
- SHRM Professional Development Credits: 1.0
- HRCI General Recertification Credits: 1.0
- Certificate of Completion
![](https://www.hrjetpack.com/assets/images/credits/shrm-recertification-provider-100.png)
![](https://www.hrjetpack.com/assets/images/credits/hrci-recertification-provider-76.png)
You have undoubtedly heard or read about Emotional Intelligence somewhere in the past 5 - 10 years. Many articles, books, speakers, all focus on this quality known as “EI” that had its start back in 1990 at Yale University. In fact, for HR Pros, the topic has become more and more important for defining and developing leadership skills in the workplace.
But what is Emotional Intelligence, really? How do you know if you are emotionally intelligent and, better yet, how do we know if we’re creating and communicating the right expectations to build an emotionally intelligent workforce?
Join Christine Gatti for this previously recorded-live session which has been approved for 1 SHRM recertification credit and 1 HRCI general recertification credit. It’ll help answer these pressing questions for you and your organization. We’ll define EI and introduce the four-domain model that provides the basis for these skills. Attendees will even practice some day-to-day EI techniques.
![Christine Gatti](/assets/images/profiles/christine-gatti/medium.jpg)
Instructor:
Christine Gatti
Christine R. Gatti, M.Ed. brings over 25 years of experience in business, education, training, leadership and organizational development. Chris has provided learning and consulting services in the areas of: Leadership...
Christine's Full BioModule 1 0/4
Lessons
HR Courses
Human Resources Training Programs
Self-paced HR Courses
The following HR courses are self-paced (asynchronous), and qualify for both SHRM and HRCI recertification credits. These courses are included in the HR Recertification Subscription.
Duration: 1 hr 1 min
SHRM: 1.0 PDC
HRCI: 1.0 General
![Liz LaForte](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/liz-laforte/small.jpg?updated=1613441868)
Liz LaForte
Duration: 1 hr 30 mins
SHRM: 1.5 PDC
HRCI: 1.5 General
![Dawn Tedesco](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/dawn-tedesco/small.jpg?updated=1613441867)
Dawn Tedesco
Duration: 1 hr 4 mins
SHRM: 1.0 PDC
HRCI: 1.0 General
![Hayley Buonopane](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/hayley-buonopane/small.jpg?updated=1613441868)
Hayley Buonopane
Duration: 1 hr 18 mins
SHRM: 1.25 PDC
HRCI: 1.25 General
![Christina Danforth](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/christina-a-danforth/small.jpg?updated=1687204561)
Christina Danforth
Duration: 2 hr 5 mins
SHRM: 2.0 PDC
HRCI: 2.0 General
![Craig Haas](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/craig-haas/small.jpg?updated=1613441867)
Craig Haas
Duration: 2 hr 30 mins
SHRM: 2.5 PDC
HRCI: 2.5 General
![Christina Danforth](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/christina-a-danforth/small.jpg?updated=1687204561)
Christina Danforth
Duration: 1 hr 6 mins
SHRM: 1.0 PDC
HRCI: 1.0 General
![Lois Krause](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/lois-krause/small.jpg?updated=1613441868)
Lois Krause
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General
![Craig Haas](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/craig-haas/small.jpg?updated=1613441867)
Craig Haas
Duration: 1 hr 8 mins
SHRM: 1.0 PDC
HRCI: 1.25 General
![Stephanie Legatos](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/stephanie-legatos/small.jpg?updated=1613441868)
Stephanie Legatos
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General
![Karen Hinds](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/karen-hinds/small.jpg?updated=1613441868)
Karen Hinds
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General
![Hayley Buonopane](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/hayley-buonopane/small.jpg?updated=1613441868)
Hayley Buonopane
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General
![Christine Gatti](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/christine-gatti/small.jpg?updated=1613441867)
Christine Gatti
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General
![Hayley Buonopane](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/hayley-buonopane/small.jpg?updated=1613441868)
Hayley Buonopane
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General
![Christine Gatti](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/christine-gatti/small.jpg?updated=1613441867)
Christine Gatti
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General
![Hayley Buonopane](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/hayley-buonopane/small.jpg?updated=1613441868)
Hayley Buonopane
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General
![Hayley Buonopane](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/hayley-buonopane/small.jpg?updated=1613441868)
Hayley Buonopane
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General
![Christine Gatti](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/christine-gatti/small.jpg?updated=1613441867)
Christine Gatti
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General
![Christina Danforth](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/christina-a-danforth/small.jpg?updated=1687204561)
Christina Danforth
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General
![Stacey Zackin](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/stacey-zackin/small.jpg?updated=1613441868)
Stacey Zackin
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General
![Stacey Zackin](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/stacey-zackin/small.jpg?updated=1613441868)
Stacey Zackin
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 Business
![Dr. Deborah Osgood](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/deborah-osgood/small.jpg?updated=1613441868)
Dr. Deborah Osgood
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General
![Christine Gatti](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/christine-gatti/small.jpg?updated=1613441867)
Christine Gatti
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 Business
![Jack Antonich](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/jack-antonich/small.jpg?updated=1613441868)
Jack Antonich
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General
![Christine Gatti](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/christine-gatti/small.jpg?updated=1613441867)
Christine Gatti
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 Business
![Jack Antonich](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/jack-antonich/small.jpg?updated=1613441868)
Jack Antonich
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General
![Stacey Zackin](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/stacey-zackin/small.jpg?updated=1613441868)
Stacey Zackin
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General
![Stacey Zackin](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/stacey-zackin/small.jpg?updated=1613441868)
Stacey Zackin
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 Business
![Jack Antonich](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/jack-antonich/small.jpg?updated=1613441868)
Jack Antonich
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General
![Stacey Zackin](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/stacey-zackin/small.jpg?updated=1613441868)
Stacey Zackin
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 Business
![Jack Antonich](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/jack-antonich/small.jpg?updated=1613441868)
Jack Antonich
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General
![Stacey Zackin](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/stacey-zackin/small.jpg?updated=1613441868)
Stacey Zackin
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General
![Christine Gatti](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/christine-gatti/small.jpg?updated=1613441867)
Christine Gatti
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General
![Christine Gatti](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/christine-gatti/small.jpg?updated=1613441867)
Christine Gatti
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General
![Christine Gatti](https://uploads.prod01.oregon.platform-os.com/instances/1879/assets/images/profiles/christine-gatti/small.jpg?updated=1613441867)
Christine Gatti