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Dynamic Dialogues

  • Format: Self-paced
  • Course Duration: 1 hr 10 mins
  • SHRM Professional Development Credits: 1.0
  • HRCI General Recertification Credits: 1.25
  • Certificate of Completion (after passing quiz)

Effective communication is essential to the success of any organization. It is key to engagement and achieving goals. However, despite having conversations everyday, in-person and via various technological platforms, we struggle with this skill. HR Professionals are in a great position to master the communication competency and serve as a role model to employees, managers and leadership. In this course, Stacey Zackin discusses what we can do to foster open, honest and safe conversations. She explains the structure of the communication cycle and importance of establishing clear intentions.

During this course you will learn about what obstacles stand in our way of having a dynamic dialogue, techniques to overcome these barriers and strategies that will encourage an effective dialogue. As the HR professional, the work you do is dynamic! Take the lead in driving dynamic dialogue at your organization.

Course Objectives:

After taking this course you will better understand...

  • The impact of the emotional response of the human psyche
  • Structure and vulnerabilities of the communication cycle
  • Clear intention and mutual purpose
  • Skills and strategies to encourage and sustain dynamic dialogues
  • Personal caring and professional accountability

SHRM:
HR Jetpack is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1.0 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.

HRCI:
This activity, has been approved for 1.25 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
The use of the HRCI seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.

Instructor: Stacey Zackin

Stacey Zackin, PhD, MSW, PCC is a solution-oriented coach, educator, and program manager, known for her professionalism, personality, and ability to galvanize individuals and teams. With over 20 years of experience, multiple graduate degrees, and strengths aimed at optimizing individual, group, and system performance. Dr. Z. as her students...

Stacey's Full Bio

SHRM Recertification

HR Jetpack® is an official SHRM Education Partner recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP.

HRCI Recertification

HR Jetpack® is recognized by HRCI as an approved provider to offer credit hours towards aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification.

HR Training

HR Jetpack® provides online training and support to HR Professionals.

Contact us to find the most appropriate service for you. We now offer the SHRM Talent Acquisition Specialty Credential program.

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