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Module 1 0/5

Setting The Foundation

Welcome and Course Overview
What is Performance Management?
Where does Performance Management fit into the Employment Cycle?
Formal types of Performance Management Systems
HR's Role Overview

Module 2 0/5

Goal Management

Introduction
Goals defined
Development and revision of goals
HR's Role
Do's and Don'ts

Module 3 0/7

Effective Feedback

Introduction
Effective Feedback Defined
Types of Feedback: Development: Coaching & Mentoring; Recognition; Constructive
How to give effective feedback
Coaching employees on receiving feedback
HR's Role
Do's and Don'ts

Module 4 0/6

Formal Performance Review

Introduction
Annual Performance Review vs. Performance Management
What could go wrong?
Link to the Rewards Phase
HR's Role
Do's and Don'ts

Module 5 0/4

Human Resource Information System Review

Introduction
Major HRIS providers with Performance Management Offering
Important features
HR's Role

Module 6 0/4

Conclusion

Trends
Social Performance Management Systems
Course wrap up
Quiz

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