RFP Process for HR
It’s Friday morning, the end of the work week. Imagine yourself sitting at your computer analyzing employee data. The software keeps crashing and it just doesn’t have the capability you need any longer. You have a big problem. What’s the solution? An RFP (Request for Proposal).
HR departments conduct RFPs regularly across a broad spectrum of HR functions such as benefits, compensation and recruitment with vendors who supply goods and services to support everyday business needs. This course will guide you through the often overwhelming yet rewarding process of implementing an RFP. It’ll show you how to conduct one from start to finish.
As an HR practitioner, you will eventually be involved or possibly manage an RFP process. The overall learning objective is to not only help you understand the process but also enable you to successfully lead it!
HR Jetpack is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1.25 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.
This activity, has been approved for 1.25 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
The use of the HRCI seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.
Title: Marketplace Trends & Considerations
Module: Conducting a Needs Analysis
There are some trends and considerations you should be aware of when conducting an RFP.
First, how many vendors should you evaluate?
There is no set number, however the minimum is usually three. The maximum is open. In some organizations your purchasing department may specify ground rules. If not, a good rule of thumb is seven. So, between 3-7 vendors usually provides a good representation of providers.
Second, how do you handle your existing vendor, if one exists? Most organizations have their existing vendor rebid a proposal as long as they have done a satisfactory or better job during their contract. If a vendor has performed poorly you may choose to omit them from the process.
Third, how long should you provide your vendors to supply responses?
Again, there are no set rules, however most businesses provide a 3-4-week window to respond.
Finally, many organizations are government contractors or sub-contractors so specific rules relating to minority and veteran-owned businesses may be in effect and need to be taken into consideration when marketing and receiving proposals.
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Mark S. Fogel, SHRM-SCP, SPHR, GPHR, is an educator working as a Senior Adjunct Professor of distinction at Adelphi University’s Business School. Mark leads HR classes for MBA and Undergrad students in Staffing, Selection, Compensation and Global disciplines. He has also presented over two dozen times at SHRM national, regional, and local conferences on a...