RFP Process for HR
It’s Friday morning, the end of the work week. Imagine yourself sitting at your computer analyzing employee data. The software keeps crashing and it just doesn’t have the capability you need any longer. You have a big problem. What’s the solution? An RFP (Request for Proposal).
HR departments conduct RFPs regularly across a broad spectrum of HR functions such as benefits, compensation and recruitment with vendors who supply goods and services to support everyday business needs. This course will guide you through the often overwhelming yet rewarding process of implementing an RFP. It’ll show you how to conduct one from start to finish.
As an HR practitioner, you will eventually be involved or possibly manage an RFP process. The overall learning objective is to not only help you understand the process but also enable you to successfully lead it!
HR Jetpack is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1.25 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.
This activity, has been approved for 1.25 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
The use of the HRCI seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.
Title: Achieving Consensus on the RFP Parameters
Module: Identify the Purpose for Conducting the Specific RFP
One of the more challenging aspects of planning an RFP is getting consensus on what should be purchased.
Each of you has different stakeholders in your organization and with-it different approval processes. It would be nice if most HR functions could just own their own projects, however, most do not, and it is important to have everyone in the process on the same page.
Once it is agreed that the organization should establish an RFP, it is necessary to formally make sure all stakeholders agree with what is being put to market for purchase. There are different ways to achieve consensus including voting on the RFP to go out. Many organizations are informal, and a quick conversation may be enough to move forward.
However, many RFP’s are for products or services with significant costs and impact associated with the purchase of goods or services. It is important to be extremely specific and focused on what you are purchasing.
For example, if you are looking for an LMS or learning management system, you need to delineate if you’re looking for a stand-alone product or one that may have ancillary features. Make sure you specify the requirements clearly so that you measure similar products.
You should never go it alone. Check with all partners involved and once consensus is had, let everyone know that you are moving forward with the RFP.
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Mark S. Fogel, SHRM-SCP, SPHR, GPHR, is an educator working as a Senior Adjunct Professor of distinction at Adelphi University’s Business School. Mark leads HR classes for MBA and Undergrad students in Staffing, Selection, Compensation and Global disciplines. He has also presented over two dozen times at SHRM national, regional, and local conferences on a...