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Definition of Organizational Citizenship

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Lesson:

Definition of Organizational Citizenship

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Course: Organizational Ethics for HR Managers
Module: Value of Organizational Citizenship
Lesson Type: Video
Lesson Duration: 3:11

Lesson Transcript

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Instructor:

Dawn Tedesco

Dawn Tedesco has over twenty years’ experience in operations and human resources management in the hospitality industry. Dawn has designed, developed, and facilitated training for several large organizations and specializes...

Dawn's Full Bio

Module 1 0/3

Making Good Ethical Decisions

Introduction and Course Welcome

What is "Ethics"?

Key Organizational Values

Module 2 0/3

Value of Trust

Definition of Trust

Incorporating Trust

Examples of Trust

Module 3 0/3

Value of Empathy

Definition of Empathy

Incorporating Empathy

Examples of Empathy

Module 4 0/3

Value of Fairness

Definition of Fairness

Incorporating Fairness

Examples of Fairness

Module 5 0/3

Value of Truthfulness

Definition of Truthfulness

Incorporating Truthfulness

Examples of Truthfulness

Module 6 0/3

Value of Responsibility

Definition of Responsibility

Incorporating Responsibility

Examples of Responsibility

Module 7 0/3

Value of Organizational Citizenship

Definition of Organizational Citizenship

Incorporating Organizational Citizenship

Examples of Organizational Citizenship

Module 8 0/4

Organizational Culture

Intro to Organizational Culture and Expectations

Key Elements of Organizational Culture

Organizational Culture Examples

Mission Statement

Module 9 0/3

Organizational Ethical Opportunities

Ambiguity in Decision Making

Code of Conduct

Reporting an Ethics Violation

Module 10 0/2

Conclusion

Closing Remarks

Quiz

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