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Examples of Empathy

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Organizational Ethics for HR Managers

  • Format: Self-paced
  • Course Duration: 1 hr 30 mins
  • SHRM Professional Development Credits: 1.50
  • HRCI General Recertification Credits: 1.50
  • Certificate of Completion (after passing quiz)

Ethics are the principles and standards that guide our behavior. Workplace ethics must be at the forefront of every organization’s initial development phase and continued growth. HR professionals, like you, are in the perfect position to take the lead in establishing a fair, morally principled work environment.

It has become incredibly important to build an organizational foundation and structure with a strong mission, vision and values based on ethical principles and practices. This course will not only increase your overall understanding of organizational ethics but also decrease the level of ambiguity among employees regarding good ethical decisions.

We know simply hiring “good” people doesn’t make a “good” organization. As the HR leader, you play an important role in establishing the right foundation and ensuring it is integrated into the culture. Take this course so you can take the lead in developing a strong, ethical workforce and environment.

 


SHRM:
HR Jetpack is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1.50 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.

HRCI:
This activity, has been approved for 1.50 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
The use of the HRCI seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.

Title: Examples of Empathy
Module: Value of Empathy
Duration: 1:44

Here are several great examples of empathy.

The CEO of RainSoft knew that he’d have to lay-off 25% of his workforce but made the decision to wait until after the Christmas holiday despite the board wanting it to happen in early December. When the time came to announce the lay-offs the CEO personally spoke to everyone about the poor economic conditions, and the need for the change.

He embraced each one of them, sympathizing with them, and expressing sadness, care, and concern for their families as well during this time. The CEO knew that he could have sent the message another way, an easier way, but wanted the opportunity to emphasize with the people with whom he cared about.

The employee wellness program at Apple Computer offers fitness facilities, health education, and preventative support such as a smoking cessation program, nutrition and weight counseling, and fitness evaluations that include measurement of cardiopulmonary health.

The Pall Corporation in Ann Arbor, MI has created a “smile team” that meets to schedule random, fun employee recognition events. Employees have decorated shop windows on holidays for first place prizes. They sponsor ice cream socials, picnics, and an outing where the boss cooks for all.

Organizations can learn a great deal from these examples. As HR Pros, you should work closely with your management team to foster an empathetic environment.

Instructor: Dawn Tedesco

Dawn Tedesco has over twenty years’ experience in operations and human resources management in the hospitality industry. Dawn has designed, developed, and facilitated training for several large organizations and specializes in employee development, labor relations, and behavioral compliance. Dawn provides digital learning services to employee workforces and businesses.

Dawn has a Bachelor of Arts in Hospitality...

Dawn's Full Bio

SHRM Recertification

HR Jetpack® is an official SHRM Education Partner recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP.

HRCI Recertification

HR Jetpack® is recognized by HRCI as an approved provider to offer credit hours towards aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification.

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