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Examples of Trust

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Lesson:

Examples of Trust

Course: Organizational Ethics for HR Managers
Module: Value of Trust
Lesson Type: Video
Lesson Duration: 1:54

Lesson Content

In a financial crisis it is abundantly clear that corporations around the globe must put every effort forth to secure and build its reputation. As Ken Chenault of American Express stated, “The competitive advantage of trust has never been more important or more valuable.” American Express was ranked #17 in Fortune Magazine’s Most Admired Companies Survey for 2017.

An example of trust is with the increased use of internet ordering. Both Amazon and EBay have done a great job of building a corporate reputation for trust. These companies offer the option for consumers to order online from complete strangers. Organizations like Amazon and EBay have created an environment of trust with the increased demand for online ordering. Amazon was ranked #2 in Fortune Magazine’s Most Admired Companies Survey for 2017.

GE has a “Work-Out” plan in its corporate structure. These are town meeting type forums where employees make company suggestions to their bosses’ face to face in return for an immediate response. The program goal is to create trust by encouraging employees to speak out critically about GE, and the way it performs its jobs, without negative consequences to their careers.

Do you think GE is a company that empowers its people? What are the Pros and Cons of doing business this way? GE was ranked #7 in Fortune Magazine’s Most Admired Companies Survey for 2017.

Instructor:

Dawn Tedesco

Dawn Tedesco has over twenty years’ experience in operations and human resources management in the hospitality industry. Dawn has designed, developed, and facilitated training for several large organizations and specializes...

Dawn's Full Bio

Module 1 0/3

Making Good Ethical Decisions

Introduction and Course Welcome

What is "Ethics"?

Key Organizational Values

Module 2 0/3

Value of Trust

Definition of Trust

Incorporating Trust

Examples of Trust

Module 3 0/3

Value of Empathy

Definition of Empathy

Incorporating Empathy

Examples of Empathy

Module 4 0/3

Value of Fairness

Definition of Fairness

Incorporating Fairness

Examples of Fairness

Module 5 0/3

Value of Truthfulness

Definition of Truthfulness

Incorporating Truthfulness

Examples of Truthfulness

Module 6 0/3

Value of Responsibility

Definition of Responsibility

Incorporating Responsibility

Examples of Responsibility

Module 7 0/3

Value of Organizational Citizenship

Definition of Organizational Citizenship

Incorporating Organizational Citizenship

Examples of Organizational Citizenship

Module 8 0/4

Organizational Culture

Intro to Organizational Culture and Expectations

Key Elements of Organizational Culture

Organizational Culture Examples

Mission Statement

Module 9 0/3

Organizational Ethical Opportunities

Ambiguity in Decision Making

Code of Conduct

Reporting an Ethics Violation

Module 10 0/2

Conclusion

Closing Remarks

Quiz

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