Lesson:
Examples of Trust
- Course: Organizational Ethics for HR Managers
- Module: Value of Trust
- Lesson Type: Video
- Lesson Duration: 1:54
Lesson Content
In a financial crisis it is abundantly clear that corporations around the globe must put every effort forth to secure and build its reputation. As Ken Chenault of American Express stated, “The competitive advantage of trust has never been more important or more valuable.” American Express was ranked #17 in Fortune Magazine’s Most Admired Companies Survey for 2017.
An example of trust is with the increased use of internet ordering. Both Amazon and EBay have done a great job of building a corporate reputation for trust. These companies offer the option for consumers to order online from complete strangers. Organizations like Amazon and EBay have created an environment of trust with the increased demand for online ordering. Amazon was ranked #2 in Fortune Magazine’s Most Admired Companies Survey for 2017.
GE has a “Work-Out” plan in its corporate structure. These are town meeting type forums where employees make company suggestions to their bosses’ face to face in return for an immediate response. The program goal is to create trust by encouraging employees to speak out critically about GE, and the way it performs its jobs, without negative consequences to their careers.
Do you think GE is a company that empowers its people? What are the Pros and Cons of doing business this way? GE was ranked #7 in Fortune Magazine’s Most Admired Companies Survey for 2017.

Instructor:
Dawn Tedesco
Dawn Tedesco has over twenty years’ experience in operations and human resources management in the hospitality industry. Dawn has designed, developed, and facilitated training for several large organizations and specializes...
Dawn's Full BioModule 1 0/3
Making Good Ethical Decisions
Module 2 0/3
Value of Trust
Module 3 0/3
Value of Empathy
Module 4 0/3
Value of Fairness
Module 5 0/3
Value of Truthfulness
Module 6 0/3
Value of Responsibility
Module 7 0/3
Value of Organizational Citizenship
Module 8 0/4
Organizational Culture
Module 9 0/3
Organizational Ethical Opportunities
Module 10 0/2
Conclusion
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