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Metrics & Analytics

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HR Metrics That Matter

  • Format: Self-paced
  • Course Duration: 1 hr 16 mins
  • SHRM Professional Development Credits: 1.25
  • HRCI Business Recertification Credits: 1.25
  • Certificate of Completion (after passing quiz)

Today, we are addicted to numbers! Our focus on metrics has grown tremendously in the last decade. Targets, Scorecards, Dashboards, KPIs. We all know the buzzwords. In fact, many of us spend hours calculating and presenting what we think are key HR performance indicators. But have you asked yourself the most important question of all?

“If I stop tracking my current metrics, will anyone notice?”

It’s possible you and your team are not only wasting time, but also hurting your credibility by sharing useless information!

The work you do matters. Your Human Resources department must be able to develop and use metrics directly linked to an organization’s goals like every function of the business. If you’re tired of measuring outcomes that no one cares about, learn how to identify KPIs (key performance indicators) that impact your organization’s balanced scorecard and keep your HR team on target.

Modules:

  • Setting The Foundation
  • The Process
  • Business Example
  • Conclusion

SHRM:
HR Jetpack is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1.25 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.

HRCI:
This activity, has been approved for 1.25 HR (Business) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
The use of the HRCI seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.

Title: Metrics & Analytics
Module: Setting The Foundation
Duration: 1:52

Let’s talk more about the first myth, metrics and analytics are the same thing. Although they are related, they are not the same. Let’s identify the difference between metrics and analytics.

First, a metric tells you what happened or what’s happening. The growth of the Human Resources Information Systems industry has provided us with software that can process our numbers closer to real time. A metric shows past and present data. 

For instance, a sales team will measure the number of sales for a particular product. While an operations team will measure the production of that product. And the finance team, will examine the expenses and revenue generated by the production and sales teams. HR can have measurements throughout the employment cycle from recruitment to workforce development to employee transitions.

Analytics, on the other hand, are built from metrics. The primary purpose of HR analytics is to take your people data and use it to identify trends and provide insights. The ultimate goal is to use these insights for impacting business results.

The area of predictive analytics has gained a great deal of momentum in the last decade. Essentially, using data to predict what will happen in the future so we may prepare for it now. With all the advancements in technology and amount of data available, it’s time for HR professionals to understand how to use them. But first, we need to understand metrics.

 

Instructor: Christina A. Danforth

Christina A. Danforth, SHRM-SCP & SPHR, launched HR Jetpack in 2016 to support the development and professional growth of her fellow HR colleagues. She started her HR career in 2002. After obtaining her Master’s in Business Administration degree, Christina joined United Technologies Corporation. She moved across the United States...

Christina's Full Bio

SHRM Recertification

HR Jetpack® is an official SHRM Education Partner recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP.

HRCI Recertification

HR Jetpack® is recognized by HRCI as an approved provider to offer credit hours towards aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification.

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