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KPIs

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KPIs

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Christina Danforth

Instructor:

Christina Danforth

Christina A. Danforth, SHRM-SCP & SPHR, author of Becoming a Human Resources Professional, launched HR Jetpack in 2016 to support the development and professional growth of her fellow HR colleagues....

Christina's Full Bio

Module 1 0/11

Setting The Foundation

Welcome & Course Objectives
Myth: Metrics & Analytics are the Same
Myth: Metrics will Remain the Same
Myth: There's a Universal Set of HR Metrics
Myth: The More Metrics, the Better
Metrics & Analytics
KPIs
A Word of Caution
Balanced Scorecard
A Note on Dashboards
Summary

Module 2 0/7

The Process

Introduction
Know the Business
Understand Goals & KPIs
Set HR Goals & Select a Metric
Pass the Relevancy Test
Communicate
Summary - Dos & Don’ts

Module 3 0/5

Business Example

Business Case Example - Step #1
Business Case Example - Step #2 (Goals)
Business Case Example - Step #2 (KPIs)
Business Case Example - Step #3
Business Case Example - Steps #4 & #5

Module 4 0/5

Conclusion

HR's Opportunity
Populating an HR Scorecard Template
A Note on Collaboration
Course Wrap-up
Quiz

HR Courses

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SHRM Essentials of Human Resources

SHRM Essentials of Human Resources

SHRM Certification Exam Prep Course

SHRM-CP & SHRM-SCP Certification Exam Preparation

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