Lesson:
Introduction
- Course: HR Metrics That Matter
- Module: The Process
- Lesson Type: Video
- Lesson Duration: 1:15
Lesson Content
In the next section, I’ll review a process for identifying an appropriate HR metric. When taking on any major initiative, it’s important to follow a series of rigorous steps. Taking the time to focus on each one will allow your team the opportunity to develop a strong goal and identify the right metric. There are five steps to this process.
- Know the business
- Understand the organization’s goals & KPIs
- Set the HR goals and select a metric
- Ensure your metrics pass the relevancy test
- Communicate
As you move through each step, you will need to communicate and collaborate with other department heads and senior leaders. The benefit of doing so is not only to become better informed before identifying a goal and subsequent metric but also to build the relationships necessary for helping align your activities with those of the business.

Instructor:
Christina Danforth
Christina A. Danforth, SHRM-SCP & SPHR, launched HR Jetpack in 2016 to support the development and professional growth of her fellow HR colleagues. She started her HR career in 2002....
Christina's Full BioModule 1 0/11
Setting The Foundation
Module 2 0/7
The Process
Module 3 0/5
Business Example
Module 4 0/5
Conclusion
HR Courses
Human Resources Training Programs
Self-paced HR Courses
The following HR courses are self-paced (asynchronous), and qualify for both SHRM and HRCI recertification credits. These courses are included in the HR Recertification Subscription.
Duration: 1 hr 1 min
SHRM: 1.0 PDC
HRCI: 1.0 General

Liz LaForte
Duration: 1 hr 30 mins
SHRM: 1.5 PDC
HRCI: 1.5 General

Dawn Tedesco
Duration: 1 hr 4 mins
SHRM: 1.0 PDC
HRCI: 1.0 General

Hayley Buonopane
Duration: 1 hr 18 mins
SHRM: 1.25 PDC
HRCI: 1.25 General

Christina Danforth
Duration: 2 hr 5 mins
SHRM: 2.0 PDC
HRCI: 2.0 General

Craig Haas
Duration: 2 hr 30 mins
SHRM: 2.5 PDC
HRCI: 2.5 General

Christina Danforth
Duration: 1 hr 6 mins
SHRM: 1.0 PDC
HRCI: 1.0 General

Lois Krause
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

Craig Haas
Duration: 1 hr 8 mins
SHRM: 1.0 PDC
HRCI: 1.25 General

Stephanie Legatos
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

Karen Hinds
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

Hayley Buonopane
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

Christine Gatti
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

Hayley Buonopane
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

Christine Gatti
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

Hayley Buonopane
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

Hayley Buonopane
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

Christine Gatti
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

Christina Danforth
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

Stacey Zackin
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

Stacey Zackin
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 Business

Dr. Deborah Osgood
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

Christine Gatti
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 Business

Jack Antonich
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

Christine Gatti
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 Business

Jack Antonich
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

Stacey Zackin
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

Stacey Zackin
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 Business

Jack Antonich
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

Stacey Zackin
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 Business

Jack Antonich
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

Stacey Zackin
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

Christine Gatti
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

Christine Gatti
Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

Christine Gatti