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Introduction

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Lesson:

Introduction

Course: HR Metrics That Matter
Module: The Process
Lesson Type: Video
Lesson Duration: 1:15

Lesson Content

In the next section, I’ll review a process for identifying an appropriate HR metric. When taking on any major initiative, it’s important to follow a series of rigorous steps. Taking the time to focus on each one will allow your team the opportunity to develop a strong goal and identify the right metric. There are five steps to this process.

Know the business
Understand the organization’s goals & KPIs
Set the HR goals and select a metric
Ensure your metrics pass the relevancy test
Communicate

As you move through each step, you will need to communicate and collaborate with other department heads and senior leaders. The benefit of doing so is not only to become better informed before identifying a goal and subsequent metric but also to build the relationships necessary for helping align your activities with those of the business.

Instructor:

Christina Danforth

Christina A. Danforth, SHRM-SCP & SPHR, launched HR Jetpack in 2016 to support the development and professional growth of her fellow HR colleagues. She started her HR career in 2002....

Christina's Full Bio

Module 1 0/11

Setting The Foundation

Welcome & Course Objectives

Myth: Metrics & Analytics are the Same

Myth: Metrics will Remain the Same

Myth: There's a Universal Set of HR Metrics

Myth: The More Metrics, the Better

Module 2 0/7

The Process

Introduction

Know the Business

Understand Goals & KPIs

Set HR Goals & Select a Metric

Pass the Relevancy Test

Communicate

Summary - Dos & Don’ts

Module 3 0/5

Business Example

Business Case Example - Step #1

Business Case Example - Step #2 (Goals)

Business Case Example - Step #2 (KPIs)

Business Case Example - Step #3

Business Case Example - Steps #4 & #5

Module 4 0/5

Conclusion

HR's Opportunity

Populating an HR Scorecard Template

A Note on Collaboration

Course Wrap-up

Quiz

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