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Employee Psychology Introduction

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Lesson:

Employee Psychology Introduction

Course: Coaching for HR Professionals
Module: Employee Psychology
Lesson Type: Video
Lesson Duration: 1:40

Lesson Content

As discussed previously coaching is not therapy, but it is therapeutic and as we are psychological creatures, it helps to understand some basic insights into the wonderful world that is the human psyche. The one thing that I’ve learned in all of my years of studying human behavior is that it is rational for people to act irrationally. If Freud and Jung and reality television are right, people are a mass of unconscious needs, wants, desires, complexes, and unresolved issues. Makes me reconsider the cornerstone that we must see our coachees as Creative, Resourceful, and Whole. One of Carl Jung’s primary theories is that our challenge in life, what makes us who we are destined to be is to healthfully deal with the tension of the opposites caused by our competing drives that exist within all of us. I call this the People Paradox. At once we are:

Logical and Creative
Strong and Vulnerable
Collaborative and Competitive
Generous and Proprietary
Hospitable and Hostile
We crave Stability and Spontaneity
Desire Security yet Long for Adventure
Want our Freedom but find purpose in Obligation
Enjoy Community but thrive on Independence
Want both Intimacy and Privacy
Require both Calm and Stimulation
At times find comfort in Consistency and at others Flexibility

In other words, our Unpredictability is Predictable and we are profoundly Unique and yet share many Commonalities. We are also simultaneously concerned with our Physical and Emotional needs.

Instructor:

Stacey Zackin

If Stacey were a Super Hero, she'd be The Status Quo Buster. With 15+ years of experience in human behavior, management, and entertainment, Stacey merges psychology, strategy, and imagination to...

Stacey's Full Bio

Module 1 0/6

The Value of Coaching

Course Introduction

What is Coaching

What is Coaching - History

What is Coaching - Future

How is Coaching Different from What HR Executives Do Now

How will Coaching Make Your Job Easier and Your Managers More Effective?

Module 2 0/4

SWOT Analysis

SWOT Analysis Introduction

Strengths

Weaknesses and Threats

Opportunities

Module 3 0/4

Coaching Structure

Co-Active Coaching Model

Co-Active Coaching Model 3 Principles

Co-Active Coaching Model 4 Cornerstones

Co-Active Coaching Model 5 Contexts

Module 4 0/4

Employee Psychology

Employee Psychology Introduction

Maslow's Hierarchy of Needs & Employee Motivators

Goal Setting

Cycle of Change

Module 5 0/4

Coaching Skills

36 Coaching Skills - Accountability to Visioning

Effective Communications

Four Steps to Active Listening

Feedback

Module 6 0/6

Interview and Conclusion

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SHRM-CP & SHRM-SCP Certification Exam Preparation

Self-paced HR Courses

The following HR courses are self-paced (asynchronous), and qualify for both SHRM and HRCI recertification credits. These courses are included in the HR Recertification Subscription.

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