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Four Steps to Active Listening

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Lesson:

Four Steps to Active Listening

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Course: Coaching for HR Professionals
Module: Coaching Skills
Lesson Type: Video
Lesson Duration: 3:16

Lesson Transcript

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Instructor:

Stacey Zackin

If Stacey were a Super Hero, she'd be The Status Quo Buster. With 15+ years of experience in human behavior, management, and entertainment, Stacey merges psychology, strategy, and imagination to...

Stacey's Full Bio

Module 1 0/6

The Value of Coaching

Course Introduction

What is Coaching

What is Coaching - History

What is Coaching - Future

How is Coaching Different from What HR Executives Do Now

How will Coaching Make Your Job Easier and Your Managers More Effective?

Module 2 0/4

SWOT Analysis

SWOT Analysis Introduction

Strengths

Weaknesses and Threats

Opportunities

Module 3 0/4

Coaching Structure

Co-Active Coaching Model

Co-Active Coaching Model 3 Principles

Co-Active Coaching Model 4 Cornerstones

Co-Active Coaching Model 5 Contexts

Module 4 0/4

Employee Psychology

Employee Psychology Introduction

Maslow's Hierarchy of Needs & Employee Motivators

Goal Setting

Cycle of Change

Module 5 0/4

Coaching Skills

36 Coaching Skills - Accountability to Visioning

Effective Communications

Four Steps to Active Listening

Feedback

Module 6 0/6

Interview and Conclusion

Interview Question 1

Interview Question 2

Interview Question 3

Interview Question 4

Conclusion

Quiz

HR Courses

Human Resources Training Programs

SHRM Essentials of Human Resources

SHRM-CP & SHRM-SCP Certification Exam Preparation

Self-paced HR Courses

The following HR courses are self-paced (asynchronous), and qualify for both SHRM and HRCI recertification credits. These courses are included in the HR Recertification Subscription.

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HRCI: 1.25 General

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HRCI: 1.5 General

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HRCI: 1.0 Business

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Blockchain for HR

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SHRM: 1.0 PDC
HRCI: 1.0 General

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HRCI: 1.25 Business

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HRCI: 1.0 Business

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HRCI: 1.0 Business

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Labor Relations

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SHRM: 1.50 PDC
HRCI: 1.75 General

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Diversity and Inclusion

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SHRM: 1.25 PDC
HRCI: 1.50 General

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HR Analytics

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SHRM: 1.50 PDC
HRCI: 1.50 Business

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Performance Management: Development & Deployment

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SHRM: 1.25 PDC
HRCI: 1.25 General

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SHRM: 2.0 PDC
HRCI: 2.0 General

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SHRM: 1.0 PDC
HRCI: 1.0 General

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SHRM: 1.0 PDC
HRCI: 1.25 General

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Effective Leadership Communications for HR Professionals

Effective Leadership Communications for HR Professionals

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SHRM: 2.5 PDC
HRCI: 2.5 General

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SHRM: 1.0 PDC
HRCI: 1.0 General

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SHRM: 1.0 PDC
HRCI: 1.0 General

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EQ Competence: Fostering a Talent Advantage that Drives Organizational Performance

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SHRM: 1.0 PDC
HRCI: 1.0 General

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Thinking Lean

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SHRM: 1.0 PDC
HRCI: 1.25 Business

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Coaching for HR Professionals

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SHRM: 1.0 PDC
HRCI: 1.0 General

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The Employment Cycle

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SHRM: 1.75 PDC
HRCI: 1.75 General

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Behavioral and Situational Interviewing

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SHRM: 1.0 PDC
HRCI: 1.25 General

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Dynamic Dialogues

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HRCI: 1.25 General

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Employment Law 101

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SHRM: 3.0 PDC
HRCI: 3.25 General

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Thrown to the Wolves: Preparing Your New Leaders to Lead the Pack

Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

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Introduction to Organizational Development

Introduction to Organizational Development

Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

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Practical Meeting Preparation: Getting Ready for a Productive Meeting

Practical Meeting Preparation: Getting Ready for a Productive Meeting

Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

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Succession Planning: Build Your Bench

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SHRM: 1.0 PDC
HRCI: 1.0 General

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SHRM: 1.0 PDC
HRCI: 1.0 General

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Team Development: Building Collaboration & Effectiveness

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Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

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Leading and Managing the Need for Both

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SHRM: 1.0 PDC
HRCI: 1.0 General

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Coaching: Guiding the Management Team

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SHRM: 1.0 PDC
HRCI: 1.0 General

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Being A Change Agent

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SHRM: 1.0 PDC
HRCI: 1.0 General

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SHRM: 1.0 PDC
HRCI: 1.0 General

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Virtual Reality: The Future of HR

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SHRM: 1.0 PDC
HRCI: 1.0 General

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Unconscious Bias: Impact on Recruitment and Retention

Unconscious Bias: Impact on Recruitment and Retention

Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

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Business Fundamentals for HR Pros

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SHRM: 1.0 PDC
HRCI: 1.0 Business

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Influence and Communications as an HR Pro

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SHRM: 1.0 PDC
HRCI: 1.0 General

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HRCI: 1.0 General

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Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 Business

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Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

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Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 Business

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Business Plans: Why HR Pros Should Care

Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 Business

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Emotional Intelligence: What is it and Why Does it Matter

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Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

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Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 Business

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Duration: 1 hr
SHRM: 1.0 PDC
HRCI: 1.0 General

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About HR Jetpack

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