EQ Competence: Fostering a Talent Advantage that Drives Organizational Performance
Many HR professionals have heard the term Emotional Intelligence before but what is it, really? How can it be used to drive organizational performance? We know it’s related to someone’s behavior and how they interact with others but can fostering this competency in your workforce, especially your senior leadership, accelerate the success of the organization?
Understanding emotional intelligence and how this competency can be leveraged to develop talent is important in today’s competitive business environment.
During this course, we’ll take a close look at what Emotional Intelligence is and is NOT. You’ll gain a high-level understanding of the research and be armed with the knowledge to cut through the hype and clarify myths versus fact. Most importantly, learn what to consider when incorporating the emotional intelligence competency into your talent acquisition and talent development strategies.
HR Jetpack is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1.0 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.
This activity, has been approved for 1.0 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
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Title: History of Emotional Intelligence
Module: Setting the Foundation
Most HR professionals today have heard of the concept of Emotional Intelligence. In the last 20 plus years, there have been several Harvard Business Review articles, newspaper articles, blogs, as well as popular books on the topic. The term ‘Emotional Intelligence’ is generally credited to two psychologists, Drs. Peter Salovey and John Meyer, because they were the first to publish a formal theoretical model on Emotional Intelligence. Their seminal article entitled Emotional Intelligence and it was published in 1990 in the academically, peer-reviewed Journal of Imagination, Cognition and Personality. Soon after, they put forth their ground breaking “ability-based model” of Emotional Intelligence which defines it as a set of emotional reasoning abilities.
However, they were not the only ones studying the intersections of emotion and thought. Like any construct, there are many researchers who have published studies using their own operational definitions and theoretical models to describe it. Perhaps you have heard the term Emotional Quotient or EQ? Reuven Bar-On used this term in his unpublished doctoral dissertation a few years before Peter Salovey and John Mayer’s article to highlight the distinction between Emotional Quotient “EQ” versus Intelligence Quotient or “IQ”. While there was a flurry of research on Emotional Intelligence in these early years, there was also fierce debates between the competing streams of research and this generally went unnoticed by those outside of academic circles. It was Daniel Goleman’s 1995 bestselling book entitled Emotional Intelligence: Why it can matter more than IQ in which he summarized the research to date and offered his viewpoints that really brought Emotional Intelligence into the conscientiousness of business leaders and into the spotlight of mainstream media.
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Dr. Craig Haas is a Management Consultant and Executive Coach at Advantage Performance Group with over 15 years of experience in helping companies select high quality talent and develop leaders.
His specialty is talent assessment for enterprise wide talent acquisition and leadership development initiatives. Craig is also a talented training facilitator. He also serves as an...