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Conducting Job Analyses

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Compensation 101

  • Format: Self-paced
  • Course Duration: 1 hr 8 mins
  • SHRM Professional Development Credits: 1.0
  • HRCI General Recertification Credits: 1.25
  • Certificate of Completion (after passing quiz)

Compensation plays a significant role in an organization's success. A compensation strategy must be designed well to attract and retain talent. As the single largest expense for most companies, it's imperative to develop the right pay structure and appropriate recognition methods. This course is for HR Generalists who need to learn basic compensation principles and their application to the business. During this course, you'll learn about developing a compensation strategy, methods for conducting a job analysis, developing job descriptions, and setting up base and variable pay structures. Compensation is one of those topics you must understand to not only drive the success of your business but also build essential skills for a successful career in HR.

HR Jetpack is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1.0 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit

This activity, has been approved for 1.25 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at
The use of the HRCI seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.

Title: Conducting Job Analyses
Module: Job Analysis & Description
Duration: 2:27

The three most common approaches for conducting job analyses are job analysis questionnaires, desk audits, and interviews. Job Analysts often use more than one approach for collecting data, for example, using a questionnaire and interviews.

For the Job Analysis Questionnaire method, the Job Analyst provides a questionnaire to be completed by employees in the job and their managers. The questionnaire includes questions about the purpose of the job, tasks performed and time spent on them and when (for example, daily, weekly, monthly, periodically), supervisory responsibilities, and the education, experience, skills, and knowledge required to perform the job. One of the pros for using this method is that it may save the Analyst some time compared to other methods. However, data provided by employees and managers have the potential to be biased. In addition, the Analyst needs to take great care in designing the questionnaire to avoid confusing those completing the form as well as to mitigate potential bias.

For the Desk Audit method, the Job Analyst observes the employee or employees performing the job and records all the tasks performed, ways in which performed, and the skills and knowledge required. This method eliminates potential bias by employees and managers compared to other methods. However, different Analysts may conduct desk audits differently leading to inconsistencies in data. In addition, employees may feel uncomfortable being observed, which could affect his or her performance of the tasks being observed.

With the Interview method, the Job Analyst interviews employees in the job about the tasks they perform, when and how performed and time required, concerns they may have about the tasks, and skills and knowledge required. This method may help uncover important nuances about a job compared to other methods. However, different Job Analysts may conduct interviews differently leading to inconsistencies in the data collected. And, it is important that the Job Analyst be able to put the employees at ease to obtain honest data and important to interview multiple employees in the job to identify major tasks and themes.

Instructor: Pamela Sande

Pamela Sande, CCP, is the Managing Principal of Pamela Sande & Associates, LLC. Pamela has over 25 years of human resources experience in both consulting and corporate roles, including as an HR executive and as a specialist in designing total rewards programs that drive organizational performance.

In her current role as Managing Principal, Pamela and...

Pamela's Full Bio

SHRM Recertification

HR Jetpack® is an official SHRM Education Partner recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP.

HRCI Recertification

HR Jetpack® is recognized by HRCI as an approved provider to offer credit hours towards aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification.

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