Effective Leadership Communications for HR Professionals
As an HR Manager, you will be asked to present to a senior leadership team many times in your career if you haven’t already. Defining a problem and identifying the appropriate call to action is difficult. The overall objective of this course is to help you develop a clear, concise communication when handling three different HR related scenarios including:
During this course, I’ll demonstrate how to set up a professional presentation, review the best method for telling your story and ways to prepare for your meeting. We’ll develop a succinct, straightforward set of communications to address common HR scenarios. The lessons will prepare you for that moment in front of your senior leaders; a moment to build credibility, improve your brand and bring visibility to an important HR issue.
HR Jetpack is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 2.50 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.
This activity, has been approved for 2.50 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
The use of the HRCI seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.
Title: Presentation Pointers
Module: Presentation Review & Delivery
Before we move on, I want to go over my most important presentation tips, a collection of what to do and what not to do during your moment in front of the leadership team. It's a moment they can truly affect your reputation and brand. So #1, know your topic. Your audience might not know as much as you do about the particular topic but the more you know about it, the better.
#2, know your key talking points. In a previous lesson, I mentioned I never use the presenter view during a meeting. I find it to be restricting and also, if you find yourself needing to constantly look at your notes, it's an indication that you don't know your message. And please, please don't read your notes or the slides. There’s no worse way to take your credibility and just throw it out the window.
#3, test your presentation. Go to the conference room where the staff meeting is taking place and use the equipment with your presentation. You would be amazed at how differently one system displays your content from another.
#4, anticipate questions from the audience. Take the time to think through possible questions you may receive during the meeting. If you're trying to convince the audience to agree with you, be ready to deal with resistance. You want to be prepared with responses.
And #5, probably the most important tip I can give you. Delivering a solid professional presentation requires practice. I recommend reviewing your slides and key talking points at least two times before the meeting. On many occasions, I've blocked out a conference room only to give a presentation to an empty room. You might want to consider asking a peer or a colleague to watch you present. I've done this as well. They can offer feedback on your tone, mannerisms and whether or not you delivered the right message. So in summary, Know your topic. Know your key talking points. Test your presentation. Anticipate questions from the audience. And practice.
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Christina A. Danforth, SHRM-SCP & SPHR, launched HR Jetpack in 2016 to support the development and professional growth of her fellow HR colleagues. She started her HR career in 2002. After obtaining her Master’s in Business Administration degree, Christina joined United Technologies Corporation. She moved across the United States...