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Effective Leadership Communications for HR Professionals

  • Format: Self-paced
  • Course Duration: 2 hrs 30 mins
  • SHRM Professional Development Credits: 2.50
  • HRCI General Recertification Credits: 2.50
  • Certificate of Completion (after passing quiz)

As an HR Manager, you will be asked to present to a senior leadership team many times in your career if you haven’t already. Defining a problem and identifying the appropriate call to action is difficult. The overall objective of this course is to help you develop a clear, concise communication when handling three different HR related scenarios including:

  • Employee attrition
  • Updates to an interview process
  • Employee survey scores

During this course, I’ll demonstrate how to set up a professional presentation, review the best method for telling your story and ways to prepare for your meeting. We’ll develop a succinct, straightforward set of communications to address common HR scenarios. The lessons will prepare you for that moment in front of your senior leaders; a moment to build credibility, improve your brand and bring visibility to an important HR issue.

HR Jetpack is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 2.50 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit

This activity, has been approved for 2.50 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at
The use of the HRCI seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.

Title: Why?
Module: Interview Process Update
Duration: 2:59

We need our audience to understand why this is so important. So we're going to subtitle the slide and we're going to use a simple text box to highlight the main points that you need to communicate.  So we're going to select all this text and delete it and then let's extend the text box over to the 5 gridline. So you see up on the ruler there that it lines up with the 5, just in case we need a little bit more room.

Now, first, not having the completed material together and a debrief with all of the participants, can cause delays in the hiring process. So let's type in, delays in the hiring process and you might want to add a little bit more detail in your notes about how much time that you're spending following up with those who didn't go to the meeting or those who didn't complete the paperwork. Next this can lead to inconsistent hiring practices.  So let's type in, missing inputs can lead to inconsistent hiring practices. We’ll hit Enter twice. You might want to explain how following specific steps is a better way to ensure you're protecting the company. Next let's type, that there’s an increase in EEOC investigation activities. In the notes, we're going to want to add a few more comments because your audience may not be familiar with the EEOC or certainly as familiar with it as you are. Which brings us to one of the biggest consequences. And we're going to answer the question how much. go back up to the top and we’ll hit Enter twice. And we’ll type, discrimination cases cost millions. And you might want to reference a few cases, class action settlements, that have recently taken place, in your notes. You know companies have had to settle out of court for a great deal of money not to mention all the legal fees associated to defending the claim. So the bottom line is, we want to treat all our candidates fairly. So let's type in, unfair treatment of candidates and that's a consequence. That is a consequence of not having a well constructed interview process that everyone follows and it's important for you to be updating were hiring practices simply because it's the right thing to do. You know you want to treat everyone fairly so at this point I'm confident that you'll have the audience's attention.

Instructor: Christina A. Danforth

Christina A. Danforth, SHRM-SCP & SPHR, launched HR Jetpack in 2016 to support the development and professional growth of her fellow HR colleagues. She started her HR career in 2002. After obtaining her Master’s in Business Administration degree, Christina joined United Technologies Corporation. She moved across the United States...

Christina's Full Bio

SHRM Recertification

HR Jetpack® is an official SHRM Education Partner recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP.

HRCI Recertification

HR Jetpack® is recognized by HRCI as an approved provider to offer credit hours towards aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification.

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