Change Management 101
Did you know an organization could lose up to 35 cents on the dollar for an ineffective change management process? That number will have a big impact on the bottom line. However, many organizations and HR professionals don’t fully understand what change management is and how to apply best practices during a significant organizational shift or even a departmental transformation.
This course not only focuses on what Change Management is but also HR’s role in moving forward with its implementation. The material will also identify other roles, how to deal with resistance and give an overview of the Change Management process from start to finish.
A great greek philosopher once said, “The only thing that is constant, is change.” Move your workforce forward and learn how best to take your team from an old to new state by being a champion of change!
HR Jetpack is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1.0 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.
This activity, has been approved for 1.0 HR (Business) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
The use of the HRCI seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.
Title: What is Change Management?
Module: Setting The Foundation
So what is Change Management? There are numerous ways to describe Change Management, most definitions seem to be somewhat complicated and would probably
leave a person asking ‘so what does that really mean?’
To simplify, think of it like a coordinated plan that takes a situation from A to B – a structured and measured plan that changes the old state to the new state, and will occur at the right time and will be led by the right people.
Also, Change Management relates to the people side of Change, whereas project management relates to the technical side of Change. Both are of equal importance and one would not be successful without the other. They are similar in that they both take a planned approach to implement, tackle, and maintain a change.
For quick reference think, project management ensures that the change is developed, designed, and delivered effectively. Whereas change management ensures that the people that the change will affect will embrace, adopt, and utilize it. In some cases, you may be both project manager and change manager, depending on the resources that you have.
When you, the HR professional or your senior leadership team realizes that a change needs to occur, it’s important to figure out at what level and what type of change it is. I’ll talk a little about each type and give examples to provide clarity in the next lesson.
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With nearly two decades in the Human Resources field, Hayley is a subject matter expert with a specialty in workplace planning and development, employee relations, organizational development, and talent acquisition. In addition, Hayley has partnered with C-Suite individuals who are in transition, and who have needed coaching and assistance relating to taking the next step...