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Constructive Problem Solving

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Lesson:

Constructive Problem Solving

  • Course: Dynamic Dialogues
  • Module: Interview
  • Lesson Type: Video
  • Lesson Duration: 0:54

Lesson Content

Christina: A dynamic dialogue may also include the Constructive Problem Solving technique that you discussed. Can you tell us a little bit more about that?

Stacey: Absolutely. Constructive Problem Solving is just what it sounds like, seeking out a solution in a productive and positive way without insulting or blaming the other. It involves the sincere desire to listen to each other and create a mutually beneficial structure for success. And this is at the heart of Dynamic Dialogues. It's taking a difficult or messy situation and cleaning it up to lead a positive, productive and mutually beneficial direction. When I was a supervisor, I had a poster in my office that looked like a highway construction zone sign and it read, “Constructive Problem Solving Zone – Fines Doubled for Blaming Behavior.” So it sounds cheesy but it did set a tone and an expectation.

Stacey Zackin

Instructor:

Stacey Zackin

If Stacey were a Super Hero, she'd be The Status Quo Buster. With 15+ years of experience in human behavior, management, and entertainment, Stacey merges psychology, strategy, and imagination to...

Stacey's Full Bio

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