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HR Analytics

  • Format: Self-paced
  • Course Duration: 1 hr 31 mins
  • SHRM Professional Development Credits: 1.50
  • HRCI Business Recertification Credits: 1.50
  • Certificate of Completion (after passing quiz)

Identifying metrics, measuring output and analyzing information are common practices for every business. Leveraging data to make the best decisions is key to building a successful organization. There’s no doubt data analytics is here to stay. However, did you know 80% of HR professionals score themselves low on their ability to analyze data? As a result, an opportunity to provide guidance and value can be completely lost.

After this course, you’ll understand the important terms and concepts associated with HR analytics and the purpose of developing them in your organization. Start using techniques to begin the analytics process. Learn a new skill that'll help you and your HR department gain credibility and make better decisions.

HR Jetpack is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1.50 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit

This activity, has been approved for 1.50 HR (Business) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at
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Title: Overview
Module: Three Major Categories of Analytics
Duration: 2:41

Let's continue your journey into the field of analytics by examining the three major categories. Each of which builds on the previous.

Essentially, we are moving from the past to the present to the future. Starting with Descriptive Analytics, level 1. Predictive Analytics, level 2 and Prescriptive Analytics, level 3. All of which are appropriately named, with Describe being the root word of Descriptive Analytics. Predict as the root of Predictive Analytics and Prescribe, the root of Prescriptive Analytics. Each root word gives you an idea of what type of questions are answered at each level.

Descriptive analytics examines the past and current state. The objective is to describe what's happening now and what happened in the past. For example, this includes traditional metrics such as time to fill and cost of hire. This is your starting point.

At level 2 are Predictive Analytics. It takes the traditional metrics and uses a variety of techniques like statistics, modeling and data mining to predict the future. For example, it involves identifying the probability of an employee staying with the company or what training program is most likely to enhance performance.

We've reached the third level, Prescriptive Analytics. It takes the predictions, gives or prescribes options, and identifies the impacts of those options. This an advanced form of analytics. These techniques will recommend a specific action in order to achieve optimal performance.

In summary, Descriptive Analytics answers the questions, what happened, what is happening and why it happened? Predictive analytics answers what will happen and what could happen. Prescriptive analytics helps to answer what is the best course of action.

On a side note, some resources highlight an additional analytic category called Diagnostic. This overlaps with prescriptive analytics in that it focuses on answering why something occurred. I won’t cover Diagnostic Analytics. However, you should be aware of this term.

Instructor: Christina A. Danforth

Christina A. Danforth, SHRM-SCP & SPHR, launched HR Jetpack in 2016 to support the development and professional growth of her fellow HR colleagues. She started her HR career in 2002. After obtaining her Master’s in Business Administration degree, Christina joined United Technologies Corporation. She moved across the United States...

Christina's Full Bio

SHRM Recertification

HR Jetpack® is an official SHRM Education Partner recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP.

HRCI Recertification

HR Jetpack® is recognized by HRCI as an approved provider to offer credit hours towards aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification.

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