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Develop Overview

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The Employment Cycle

  • Format: Self-paced
  • Course Duration: 1 hr 45 mins
  • SHRM Professional Development Credits: 1.75
  • HRCI General Recertification Credits: 1.75
  • Certificate of Completion (after passing quiz)

The HR profession has expanded a great deal over the past few decades. It is no longer focused on a myriad of administrative duties or compliance related activities. Today’s HR is expected to know and understand the big picture including every facet of the human resources function. Learning the employment cycle is a perfect method to obtain a complete understanding of human resources in the workplace. Although it may seem overwhelming, this course will breakdown each phase in a simple, practical manner, highlighting challenges and best practices. Starting with Recruit and ending with Transition, the course provides an overview of each phase and digs deeper into the details so you, the HR professional, can recognize how best to support and guide the cycle for a successful employee/employer relationship.

HR Jetpack is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1.75 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit

This activity, has been approved for 1.75 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at
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Title: Develop Overview
Module: Develop
Duration: 2:52

Your new hire has started to settle in. Remember they may still be in an onboarding mode depending on your organization’s unique employment cycle characteristics. Regardless, it’s time to start focusing on job responsibilities and the development of the employee as they work towards achieving objectives and performing well.

There can be a number of activities which take place during this phase. However, unlike Recruit, they don’t have to be completed in a particular order and could overlap. In my experience, we would work with the manager and employee to set performance objectives, start a career development plan and begin training around the same time. For our purposes, I’ll walk through each action in a linear fashion but know that “Develop” is a flexible phase. What’s important is that these steps are taken. Unclear job expectations, poor career planning and lack of management communication are among the top reasons for attrition. You’ve just hired this person and you want to ensure you retain them.

We start with goal setting. Identifying what the employee must do to be successful is essential for them to feel a part of your team and connected with the organization. Building and agreeing to clear objectives sets the stage for meaningful contributions.

The employee will need guidance and coaching. Ensure your managers understand their role as a coach and even a mentor. There is a difference between the two roles though. Not every coach is a mentor and not every mentor is a coach. At the very least, supervisors must encourage the employee and provide feedback so they may improve their skills and enhance performance. To learn more, check out Stacey Zackin’s course about coaching on

During these first few months, the employee should start taking whatever training classes are necessary to either learn about the organization or improve their skills. Some of these courses could support their career plans. As the HR professional, you’ll provide tools and guidance.

Also, in collaboration with the manager, you need to figure out if this employee has leadership potential. Succession planning is a key activity that begins during the Develop phase. It will overlap with Perform. Several of the development tools may also be apart of the Perform phase. I’ll be more specific in subsequent lessons.

Instructor: Christina A. Danforth

Christina A. Danforth, SHRM-SCP & SPHR, launched HR Jetpack in 2016 to support the development and professional growth of her fellow HR colleagues. She started her HR career in 2002. After obtaining her Master’s in Business Administration degree, Christina joined United Technologies Corporation. She moved across the United States...

Christina's Full Bio

SHRM Recertification

HR Jetpack® is an official SHRM Education Partner recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP.

HRCI Recertification

HR Jetpack® is recognized by HRCI as an approved provider to offer credit hours towards aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification.

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The information provided on this site, and in all courses should be used as a guide. Always consult an attorney when making employment law decisions.

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