Facilitation and Training Skills for HR Pros

Learning and development is a key function of HR, and HR pros like you play a vital role in enhancing employee capabilities to achieve organizational goals. With an understanding of learning theories and approaches, HR professionals can design and implement a variety of learning and development activities such as training, coaching and mentoring programs as well as developmental assignments. These activities enhance the knowledge, skills, abilities and other competencies of the workforce in order to meet an organization’s business needs.

In this previously recorded online HR community event, you learn the essential concepts and foundation necessary for being a successful trainer. We review the important roles of a trainer, facilitation tools and techniques for a focused session and ways to deal with “challenging” participant behaviors.