Problem-Solving Tools: Identify Better Business Solutions

Problem solving has become a major aspect of many professions today, especially Human Resources! Having the ability and confidence to handle whatever problems come your way whether from fellow business leaders, managers or individually contributing employees, is essential to your success! You must be able to collect, compile, analyze and interpret job-relevant data and information in today’s workplace. Knowing problem-solving tools and techniques will give you the foundation necessary to support your HR and organizational initiatives.

In this interactive, one-hour, online HR Community event, we will explore the best practices used in business for data gathering, data analysis, and evidence-based problem-solving. Also, we’ll review widely used “best practice” problem-solving tools, and have an opportunity to apply some of them to practical HR-related workplace problems.

Note: the session has been approved for 1 SHRM professional development credit (PDC) and 1 HRCI business recertification credit.

SHRM:
HR Jetpack is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1.0 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.

HRCI:
This activity, has been approved for 1.0 HR (Business) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
The use of the HRCI seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.