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Course:

Decision Analysis for Better Business Outcomes

Format: Self-Paced
Course Duration: 1 hrs 33 mins
SHRM Professional Development Credits: 1.5
HRCI Business Recertification Credits: 1.5
Certificate of Completion

Are you ready to elevate your role as an HR professional by mastering the art of informed, evidence-based decision-making? In this self-paced course, you’ll dive into the essential competency of critical thinking—a skillset that empowers you to navigate complex challenges, drive organizational success, and support your management team more effectively. You’ll explore the core cognitive skills of analysis, evaluation, and interpretation, and discover how to apply them in scenarios ranging from resolving conflicts to shaping strategic initiatives.

Guided by real-world examples and proven frameworks, this course offers practical tools and strategies to enhance your ability to assess data, weigh competing interests, and foster meaningful discussions. You’ll learn how to facilitate team decision-making, overcome common roadblocks (like bias and groupthink), and use the Decision Matrix to systematically evaluate potential solutions. By applying these techniques in your daily HR activities—such as employee relations, performance management, and organizational planning—you’ll make a tangible impact on both individual careers and overall business goals.

Upon completion, you’ll emerge with the confidence and agility to handle critical HR challenges in a constantly evolving workplace. Whether you’re selecting a new training vendor, tackling high turnover, or guiding leadership through complex organizational changes, you’ll be equipped with the knowledge and tools to succeed. Start the course now and take a decisive step toward becoming the strategic, influential HR partner your organization needs.

Instructor:

Christina Danforth

Christina A. Danforth, SHRM-SCP & SPHR, author of Becoming a Human Resources Professional, launched HR Jetpack in 2016 to support the development and professional growth of her fellow HR colleagues....

Christina's Full Bio

Module 1 0/6

Setting The Foundation

Course Introduction

What is Critical Thinking?

Critical Thinking as a Competency

How to Develop Your Crtical Thinking Acumen

An HR Application of Critical Thinking

Make it a Routine

Module 2 0/5

Decision-Making & The Decision Matrix

An Overview of Decision-Making

Common Challenges to Team Decision Making

What is the Decision Matrix?

When to use a Decision Matrix and Why?

Using the Decision Matrix – An HR Related Example

Module 3 0/3

Conclusion

Summary

Course Conclusion

Quiz

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The following HR courses are self-paced (asynchronous), and qualify for both SHRM and HRCI recertification credits. These courses are included in the HR Recertification Subscription.

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