Course:
Addressing Conflicts in the Inclusive Workplace
- Format: Self-Paced
- Course Duration: 1 hrs 0 mins
- SHRM Professional Development Credits: 1.0
- HRCI General Recertification Credits: 1.0
- Certificate of Completion


Conflict and negotiation are inherent aspects of any organization and research has shown that with the right approach, working through a conflict can be productive and yield positive results. As an HR Leader, you play a pivotal role in managing and resolving these challenges. Having the skills to address issues, engage in problem-solving and lead difficult workplace conversations is essential for today’s HR Pro.
In this previously recorded HR Community Event, we focus on developing the skills necessary for effectively handling and resolving conflict in the workplace. We start with an introduction to identifying conflict including how to understand the goals and facts associated to it. We also review the types of conversations that enable a respectful discussion on “how we got here.” Finally, we briefly review the Thomas Kilmann 5 conflict modes. Register today and start developing the capabilities required to resolve conflicts and build your leadership competencies.

Instructor:
Linda Ferraro
Linda is an Organizational Development professional who successfully works with Fortune 50 Corporations developing and implementing strategies to increase organizational performance through leadership development and team alignment. Her experience encompasses...
Linda's Full BioModule 1 0/4
Lessons
HR Courses
Human Resources Training Programs
Self-paced HR Courses
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