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Historical Context

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Business Fundamentals for HR Pros

  • Format: Self-paced
  • Course Duration: 1 hr 0 mins
  • SHRM Professional Development Credits: 1.0
  • HRCI Business Recertification Credits: 1.0

Please note: This course is a recording from a live session.

The term business essentially refers to a series of individual actions which take place simultaneously in an effort to produce a product or service for a customer. Each of these actions must function efficiently as a whole to meet those customer expectations. Understanding how different departments work within a business entity, whether small, medium or large, for-profit or nonprofit is key to gaining credibility and becoming a member of the leadership team.

This course will review the basic underpinnings of real-world business. It’ll examine the major functional areas of a typical organization along with the relationships between them. From the management team to marketing to operations, it’s important for today’s HR professional to understand what these departments do, what the team members are thinking about and what outcomes may be achieved when it all comes together.

HR Jetpack is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1.0 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit

This activity, has been approved for 1.0 HR (Business) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at
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Title: Historical Context
Module: Business Fundamentals

Business, when it’s functioning efficiently, is a series of individual actions, in multiple areas, that need to function as a whole. People who understand the workings of all the different departments: what employees do, how they do it, knowledge and skills required, are best positioned to rise up in their organization.

Whether your organization is small, medium or large, you can gain an understanding of its operation, by knowing where to look and what to look for. Whether for-profit or nonprofit, offering products and/or services, small, medium or large, virtually all organizations work on common structure and process.

During this course we will discuss the basic underpinnings of real-world business. How, starting with an idea, entrepreneurs move through a series of steps; performed by different players with an ultimate goal in mind. How operations go from simple to complex and how to deal with the complexity by understanding basic concepts and principles.

  • Recognizing opportunity, satisfying needs and solving problems
  • Outside the box: Customers & Competition
  • Determining demand
  • Developing strategy and tactics
  • Focus on profit or driven by mission

We’ll examine the major functional areas of a typical organization and seeing the communication and relationships that exist for employees to serve one another.

  • Executive/Management
  • Marketing and Sales – The Marketing/Sales Continuum
  • Operations
  • Finance and Accounting
  • Human Resources

What are people in these departments thinking about? What does it look like when it all comes together? And; when it doesn’t!

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Instructor: Jack Antonich

Over the course of his career, Jack has provided various business services to hundreds of companies throughout the U.S. including United Technologies Corporation (UTC), Siebel Systems, Staples Communications, and Shared Technologies Inc. just to name a few. 
From the smallest organizations to the largest, the focus has always...

Jack's Full Bio

SHRM Recertification

HR Jetpack® is an official SHRM Education Partner recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP.

HRCI Recertification

HR Jetpack® is recognized by HRCI as an approved provider to offer credit hours towards aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification.

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